The entrance is impressive - the bath and locker clean. The relaxation room is uncomfortable - who picked that hard back sofa? - and it's boring. No atmosphere. Once you are taken to a treatment room - the floors are stunning in the hall but once again the drab paint kind of ruins it. The rooms are small but comfortable . Warning - if you are claustrophobic this is NOT the spa for you. It's on the underground level. My treatment sounded better than it actually was - The Soma had a basic foot massage not a reflexology massage and the oil on the head was very nice but not as soothing as you would think. Lauren S has very good hands - she knows her pressure and will do well in the business. I'll try another treatment."